Terms of service

Last updated: August 2026

The terms under which you use this website and buy from us. Long, but written plainly. If a consumer law in your country gives you more protection than what you read here, that law wins.

General information

This website is operated by Thecoolgang. Throughout the site, the terms “we”, “us” and “our” refer to Thecoolgang. We offer this website, including all information, tools and services available from it, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available via links. They apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.

Please read them carefully before using the site. By accessing any part of it, you agree to these Terms. If you do not agree with all of them, you should not use the website or any of its services.

Any new features or tools added to the store are also subject to these Terms. You can review the updated version at any time on this page. We may update, change or replace any part of them by posting updates on our website, and it is your responsibility to check periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

You can read more about who we are and how we work on our About us page.

1 — Online store terms

By using this site, you represent that you are at least the age of majority in your place of residence, or that you are of age and have given us your consent to allow any dependent minors to use it.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction, including copyright law.

You must not transmit worms, viruses or any code of a destructive nature. Failure to comply with any of these Terms will result in the immediate termination of your Services.

2 — General conditions

We reserve the right to refuse service to anyone, for any reason and at any time.

You understand that your content, not including card details, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, its use or access, or any contact on the website through which it is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit these Terms.

3 — Accuracy and timeliness of information

We are not responsible if the information available on this site is not accurate, complete or current. The material here is provided for general information only and should not be the sole basis for making decisions without consulting more accurate, complete or timely sources. Any reliance on it is at your own risk.

This site may contain historical information, which is not necessarily current and is provided for reference only. We may modify the contents at any time, but have no obligation to update any information. Monitoring changes to the site is your responsibility.

4 — Changes to the service and prices

Prices are subject to change without notice. We may modify or discontinue the Service, or any part of its content, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5 — Products and services

Certain products or services may be available exclusively online. They may have limited quantities and are subject to return or exchange according to our Refund Policy.

We have made every effort to display the colours and images of our products as accurately as possible, but cannot guarantee that your screen will render colours faithfully.

We may limit sales of our products to any person, geographic region or jurisdiction, case by case, and may limit the quantities we offer. Descriptions and prices may change at any time without notice, at our discretion, and we may discontinue any product at any time. Any offer made on this site is void where prohibited.

6 — Billing and account information

We may refuse any order you place with us, and may limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account, the same card, or the same billing or shipping address.

If we change or cancel an order, we may attempt to notify you using the email, billing address or phone number provided at the time of the order. We may limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases, and to update it promptly — including email address, card number and expiry date — so that we can complete your transactions and contact you as needed.

For more details, see our Refund Policy.

7 — Optional tools

We may provide access to third-party tools over which we have no control or oversight.

Access to such tools is provided “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from your use of tools provided by third parties.

Any use of optional tools is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which they are provided.

We may offer new services or features through the website in future, which will also be subject to these Terms.

8 — Third-party links

Certain content, products and services available through our Service may include material from third parties. Links on this site may direct you to third-party websites not affiliated with us.

We are not responsible for examining or evaluating their content or accuracy, and give no warranty and accept no liability for third-party materials, websites, products or services.

We are not liable for any harm related to your purchase or use of goods, services, resources or content, or any other transaction made in connection with third-party websites. Review their policies carefully before transacting. Complaints or questions about third-party products should be directed to that third party.

9 — User comments and submissions

If, at our request, you send certain submissions such as contest entries, or without a request you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively “comments”), you agree that we may at any time and without restriction edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to keep comments confidential, to pay compensation for them, or to respond to them.

We may, but need not, monitor, edit or remove content we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other proprietary right, and will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or malware. You may not use a false email address, impersonate anyone, or mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy.

10 — Personal information

Your submission of personal information through the site is governed by our Privacy Policy.

11 — Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We may correct any errors and change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

12 — Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any international, federal, provincial, state or local regulations; to infringe our intellectual property rights or those of third parties; to harass, abuse, insult, harm, defame, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We may terminate your use of the Service for violating any of these.

13 — Warranties and limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free, nor that the results obtained from it will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of the service is at your sole risk. The service and all products provided through it are, except as expressly stated by us, provided “as is” and “as available”, without representation, warranty or condition of any kind.

In no event shall Thecoolgang, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the service. Where a jurisdiction does not allow such exclusions, our liability is limited to the maximum extent permitted by law. Nothing here limits any statutory rights you have as a consumer.

14 — Indemnification

You agree to indemnify, defend and hold harmless Thecoolgang and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by a third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, it shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed. This does not affect the validity and enforceability of the remaining provisions.

16 — Termination

The obligations and liabilities incurred prior to the termination date survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by you or us. You may terminate them at any time by telling us you no longer wish to use our services, or by ceasing to use the site.

If in our judgment you fail, or are suspected of having failed, to comply with any provision of these Terms, we may also terminate this agreement at any time without notice, and you remain liable for all amounts due up to and including the date of termination.

17 — Entire agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of it.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

18 — Governing law

These Terms and any separate agreements whereby we provide you Services are governed by the laws of Florida and subject to the courts of the USA. If you are a consumer resident in the European Union, this choice of law does not deprive you of the protection afforded by the mandatory consumer provisions of the law of your country of residence.

19 — Changes to these terms

You can review the most current version of these Terms at any time on this page.

We may, at our sole discretion, update, modify or replace any part of them by posting changes on our website. It is your responsibility to check periodically. Continued use of the website or the Service after changes are posted constitutes acceptance of those changes.

20 — Contact

Questions about these Terms of Service should be sent to info@coolgangshop.com.